VANCSUR

Call first

Contact us now

Phone line being confirmed — reach us here

Crews dispatched around the clock.

24/7 Emergency Response

24/7 emergency traffic control

If traffic needs controlling and it cannot wait until morning, call.

0124/7 Emergency Response

When to call

  • Collision or incident blocking a live lane
  • Road hazard — debris, spill, washout, downed line
  • Utility failure requiring immediate excavation
  • Weather event: flooding, snow, windthrow
  • A closure that has been struck or compromised
  • Work overrunning its permitted window with traffic still to manage

0224/7 Emergency Response

What happens when you call

  • We ask four things — where, what, how many lanes affected, is anyone on site now
  • We confirm what we can send and when
  • Crew and equipment dispatch
  • Setup on arrival, sized to what is actually there rather than what was described over the phone
  • Handover or continuation — we stay until the hazard is cleared or a planned setup replaces us

0324/7 Emergency Response

After hours vs planned work

Emergency response is unscheduled work outside normal windows. It is priced differently to planned traffic control, and we will tell you that on the call rather than in the invoice. If you know now that you will need out-of-hours cover later, quote it as planned work — it costs less.

To be confirmed — Response time by area — depends on confirmed base location